Unable to install update

Lists any of the known issues within current releases for Fotobounce on the Apple OSX

Unable to install update

Postby lzkatz » Mon Dec 31, 2012 7:03 pm

OSX 10.8.2
Latest version of Air (I checked.)
the app keeps trying to update and failing.
I downloaded the latest version from the website to try to install manually
Failed with the error, "Sorry, an error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Thanks,
L
lzkatz
 
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Re: Unable to install update

Postby admin » Mon Jan 21, 2013 3:57 pm

hi there, if you are running an older version 3.7.5 or older then you need to uninstall the existing Fotobounce app and reinstall the latest version. Note that no data will be lost during the uninstall. Just the program itself is removed. All of your data regarding your tagging and albums is stored in the Fotobounce Data folder along with your pictures.
admin
Site Admin
 
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