OMP error - stops Fotobounce from loading

OMP error - stops Fotobounce from loading

Postby ray.ganong » Wed May 02, 2012 6:56 pm

In some rare cases we have seen the following error message that causes the Fotobounce background program to crash and therefore the user interface does not load.

OMP: Error #15: Initializing libiomp5mt.lib, but found libguide40.lib already initialized.

OMP: Hint: This may cause performance degradation and correctness issues. Set environment variable KMP_DUPLICATE_LIB_OK=TRUE to ignore this problem and force the program to continue anyway.

The following steps have been working in these cases:

1. Click Start button
2. From menu, right click on "Computer" in right pane
3. Select Properties
4. Then select Advanced System Settings from left menu
5. Then select Environment Variables button at bottom of window
6. In the system variables section at the bottom, click on the New button.
7. Enter: KMP_DUPLICATE_LIB_OK in the variable name and TRUE in the value field,then click OK
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